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Anand Lall

Installing your favourite apps from the marketplace

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Trakdesk makes it easy to integrate your favorite applications together in one helpdesk solution so you can access them all in one place. 

Apps can be installed, reconfigured and uninstalled at any time. Below you will find a list of apps that are currently available in trakdesk's marketplace arranged in alphabetical order:

Installing an app

  1. Login to your helpdesk as an administrator.
  2. Go to the Admin Page.
  3. Select the Integrations option.
  4. Click on the Marketplace button, there you will find all apps that are current available to you. To install an app, simple hover over the app you would like to install and click on the View App option.
  5. Once the popup modal has opened. Review the app information and click on the Install App button to install the app. 
  6. After the app has been successfully installed, you will be redirected to the configuration page where you can then configure the app to meet your needs. 

    Note: Not all apps requires configuration.

Uninstalling an app

  1. Login to your helpdesk as an administrator.
  2. Go to the Admin Page.
  3. Select the Integrations option.
  4. There you will find a list of installed apps. Click on the Manage button for the app you would like to uninstall.
  5. Finally, click on the Uninstall option to uninstall the app.

    Note: All data and configurations associated with the app will be permanently deleted and cannot be recovered.

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