Anand Lall
Executing macros on tickets
Last updated- Login to your helpdesk as an agent.
- Open the ticket that you would like to execute the macro on.
- At the Top Right of the page, click on the drop down menu and select Macros.
- Once the macros popup modal has opened, locate the macro that you would like to execute and click on the Execute button.
Learn how you can setup macros in 6 simple steps and get things done faster.
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