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Support Articles
Advanced Configurations
Ticket Forms and Custom Fields
(4)
Customizing your customer and company fields
Customizing your ticket types and categories
Building your ticket forms
Customizing your ticket statuses
Security
(3)
Setting up an SSL certificate for your custom domain
Protect your helpdesk and data with session expiration
Restricting access to your helpdesk with IP Whitelisting
Configuring your helpdesk
(3)
Using trakdesk Web Widget to embed customer support on your website
Language codes for Trakdesk supported languages
Setting up your helpdesk supported languages
Remote Authentication and Single Sign On
(2)
Authenticate using Simple (SSO)
Active Directory Integration
Managing your customer support portal
(1)
Customizing your customer support portal
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