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Setting up Join.Me app in your helpdesk
The Join.Me app integration lets your support agents remotely connect to your customers computer right inside of your helpdesk account. Setting up Join.Me app Login to your helpdesk as an administrator.Go to the Admin Page.Select the Apps&nbs…
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Setting up Google Calendar app in your helpdesk
The Google Calendar integration lets you access, update and create new google calendar events from right inside of your helpdesk account. Each of your support agents can setup multiple google calendars and configure each with its own color. …
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Setting up Microsoft OneDrive app in your helpdesk
The Microsoft OneDrive app integration lets your support agents attach files directly from their OneDrive account to tickets and knowledge bases articles in your helpdesk. Setting up Box app Login to your helpdesk as an administrator.Go to t…
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Setting up Twilio SMS in your helpdesk
Communicating with your customers on the fly is very important. Not only it is important, but it also provides a better customer support experience while your support ninjas are saving the world. With Trakdesk twilio SMS Integration, you can send S…
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Setting up Box app in your helpdesk
The Box app integration lets your support agents attach files directly from their Box account to tickets and knowledge bases articles in your helpdesk. Setting up Box app Login to your helpdesk as an administrator.Go to the Admin Page.Select…
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Setting up Dropbox app in your helpdesk
The Dropbox app integration lets your support agents attach files directly from their Dropbox folder to tickets and knowledge bases articles in your helpdesk. Setting up Dropbox app Login to your helpdesk as an administrator.Go to the Admin …
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Setting up google drive app in your helpdesk
With Trakdesk Google Drive integration, you can attach files to tickets and knowledge base articles directly from your Google Drive account in just one click. Setting up Google Drive app Login to your helpdesk as an administrator.Go to the Ad…
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Installing your favourite apps from the marketplace
Trakdesk makes it easy to integrate your favorite applications together in one helpdesk solution so you can access them all in one place. Apps can be installed, reconfigured and uninstalled at any time. Below you will find a list of apps that ar…
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